Last updated: November 02, 2024
This Privacy Policy outlines our practices regarding the collection, use, and disclosure of your information when you use our services. It also informs you of your privacy rights and how the law protects you.
We utilize your personal data to enhance our services and ensure a seamless experience. By engaging with our services, you consent to the collection and use of information in accordance with this policy.
Interpretation and Definitions
Interpretation
The terms that begin with a capital letter have specific meanings as defined below. These definitions apply equally whether in singular or plural form.
Definitions
For the purposes of this Privacy Policy:
- Account: A unique account created for you to access our services.
- Affiliate: An entity that has control over, is controlled by, or is under common control with a party, where “control” refers to the ownership of 50% or more of shares or other voting securities.
- Company: Refers to Firstview Customer Care, located at Ground Floor No 17 property no 86 Kadugonahalli, Shahin Taj 17th Cross Bangalore, Karnataka 560045.
- Cookies: Small files placed on your device that store information about your browsing activity on our site.
- Country: Refers to Karnataka, India.
- Device: Any device capable of accessing our services, such as a computer, smartphone, or tablet.
- Personal Data: Any information that identifies or can be used to identify an individual.
- Service: Refers to our website.
- Service Provider: Any natural or legal person that processes data on behalf of the Company, including third-party companies employed to facilitate our services.
- Usage Data: Data collected automatically, which may include your device’s IP address, browser type, pages visited, and other related information.
- Website: Refers to Firstview Customer Care, accessible at https://firstviewcustomercareblr.online/
- You: The individual accessing or using our services, or the company on behalf of which the individual is acting.
Collection and Use of Personal Data
Types of Data Collected
Personal Data
When you engage with our services, we may ask you to provide certain personally identifiable information that can be used to contact or identify you, which may include:
- First name and last name
- Phone number
- Service usage data
Usage Data
Usage Data is automatically collected when using our services and may include information such as:
- Your device’s IP address
- Browser type and version
- Pages visited on our website
- Date and time of your visit
- Time spent on those pages
- Unique device identifiers
- Other diagnostic data
Tracking Technologies and Cookies
We use cookies and similar tracking technologies to monitor activity on our website and store certain information. The tracking technologies we may use include:
- Cookies: Small files placed on your device that help us enhance your user experience. You can set your browser to refuse all cookies or to indicate when a cookie is sent, but if you do not accept cookies, some parts of our services may not be accessible to you.
- Web Beacons: Small electronic files that help us track user interactions and gather statistics on site usage.
Cookies can be categorized as:
- Essential Cookies: Required for the operation of our services.
- Preference Cookies: Used to remember your preferences and provide a personalized experience.
- Analytics Cookies: Help us understand how our services are used and improve our offerings.
How We Use Your Personal Data
We may use your personal data for various purposes, including:
- To provide and maintain our services, ensuring a smooth user experience.
- To manage your account and allow you to access different features.
- To fulfill a contract or transaction related to the services you request.
- To communicate with you regarding updates, promotions, and other relevant information.
- To address your inquiries and requests effectively.
- To conduct business transactions, such as mergers or acquisitions.
- To analyze data and improve our services based on usage trends.
Disclosure of Your Personal Data
We may share your personal information in the following circumstances:
- With Service Providers: We may share your information with third parties to facilitate our services.
- For Business Transfers: Personal data may be transferred during mergers, acquisitions, or asset sales.
- With Affiliates: We may share information with affiliates who are bound to uphold this Privacy Policy.
- With Your Consent: We may disclose your personal information for any other purpose with your consent.
Retention of Your Personal Data
Your personal data will be retained only as long as necessary for the purposes outlined in this Privacy Policy. We will also retain usage data for internal analysis purposes, typically for a shorter duration unless required otherwise by law.
Security of Your Personal Data
The security of your personal data is important to us. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security due to the inherent nature of online communications.
Children’s Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect personal data from children under 13. If you believe we have collected information from a child, please contact us immediately.
Links to Other Websites
Our services may contain links to external websites. We have no control over these third-party sites and are not responsible for their content or privacy policies. We encourage you to review the privacy policies of any linked sites.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page, and we will notify you via email or through a notice on our service prior to the changes taking effect. We encourage you to review this Privacy Policy regularly for updates.
Contact Us
If you have any questions about this Privacy Policy, please reach out to us:
- By visiting our website: https://firstviewcustomercareblr.online/
- By phone: +918095040070